About Us

Sisters Care Services was founded by three sisters, qualified and experienced registered nurses with more than 60 years combined experience in the nursing industry in the UK and internationally. They have experience in complex care, critical care, rehabilitation and social care.

This broad range of experience means that they understand exactly what is needed to provide a superior level of care and are able to ensure that all Sisters Care Services staff are trained to deliver on this expectation. Our goal is to promote independence, improve quality of life and provide a person-centred approach to complex health care, all in the comfort of your own home.

We take great pride in our highly experienced staff, and put emphasis on individualised care plans for each of our clients. We are highly experienced in providing specialised nursing, support and individualised care using a multi-disciplinary approach.This combination ensures that you always receive an exceptional level of care through the delivery of bespoke quality care services.

Please take some time to read our Registered Manager's Interview in the Guardian

Meet the Team

Each of our Directors are highly skilled, their expertise, professionalism, responsive, caring and reliability guarantees that they deliver bespoke and exceptional service.
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Tsitsi Mudokwani

Chief Executive Officer & Registered Manager

Tsitsi is responsible for the running of the company on a day to day basis. This includes the welfare of our service users and staff, making sure the working relationship runs smoothly and in accordance to Care Quality Commission standards. As a Registered Manager, she provides the link between Social Services, Care Quality Commission, Birmingham City Council etc, and Sisters Care Services.

After completing nurse training at the University of Central England (UCE) Tsitsi worked at Moseley Hall Hospital on the In-Patient Neuro-Rehabilitation Unit for 6 years, gaining experience in assisting individuals with disability due to neurological conditions, attaining and maintaining maximum function, and also assisting these clients in adapting to an altered lifestyle, while providing a therapeutic environment for the client and their family's development. She was appointed a Link Nurse for continence before enrolling again at the University of Central England (UCE), where she attained a degree in Dimensions in Health Care, specialising in Bladder and Bowel Management.

She then moved to Hunters Moor Neuro-Rehabilitation Centre, Hall Green, Birmingham where she started at E grade and was promoted to a Deputy Unit Manager (Band 6) after demonstrating that she possessed the specialized knowledge, clinical skills and the passion necessary to provide care for people with physical disability caused by neurological conditions such as Acquired Brain Injury, Stroke (CVA), Multiple Sclerosis (MS), Spinal Injury, and those in persistent vegetative or minimal conscious states. She worked in this capacity from 2011 to 2013. During this period she also had an opportunity to work as an Acting Unit Manager (Band 7) for 7 months.

As Acting Unit Manager, her role was mainly to coordinate nursing care activities in collaboration with other members of the multi-disciplinary team, to facilitate achievement of overall goals, and coordinate a holistic approach to meeting the client's medical, vocational, educational, and environmental needs. Tsitsi managed to display a high-quality standard of nursing care, displaying high level of clinical skills and judgement as she was providing assessment and rehabilitation to patients with a variety of neurological conditions. This was a very challenging and very interesting role and gave Tsitsi the confidence which later lead her to free herself and work independently.

After leaving Hunters Moor, Tsitsi became the visionary of Sisters Care Services Limited, inviting her 2 young sisters to join forces and establish a domiciliary care company to look after both senior citizens and those in need of care.
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Victorious M Mangwendeza nee Mudokwani

Financial Executive Officer

One of the founders and sisters of Sisters Care Services which was formed in 2013. Vicki is responsible for the financial aspects of the company. Prior coming to the UK Vicki attained a Diploma in General Nursing, Diploma in Critical Care Nursing and Diploma in Midwifery in Harare. She was awarded a gold medal for being the best and outstanding student nationally. She worked in government and private health care settings at senior managerial roles, mainly in Adult Critical Care settings, she also worked as a senior Flight Sister for MARS. This meant she was responsible for planning and implementing medical air evaluations of the critically ill and injured patients.

Prior to forming Sisters Care Services Vicki worked for the Heart of England Foundation Trust (HEFT). Starting as the then ‘E’ grade rising through the ranks to Band 7 (Senior Sister). Her speciality is Critical Care. Vicki attained a degree in Adult Critical Care Studies at University of Central England (UCE) in Birmingham and also attained a degree in supporting Learning and Education in Practice also at UCE.

Vicki worked on the Critical Care Outreach Team for more than 4 years working across three hospital sites in HEFT. This gave her the confidence of being an Independent Practitioner and to be able to provide expert high level care outside the four walls of the Intensive Care Unit. This meant Vicki could look after any sick patient anywhere and was able to use her clinical judgement and escalate patients to a higher level of care if necessary. This was a very challenging and rewarding position she thoroughly enjoyed.

Vicki has also done home care nursing via renowned agencies in the UK since 2002, this included general nursing care, complex care and looking after ventilated adults and children with life limiting conditions in the comfort of their own homes. During this time Vicki did Adult Advanced Life Support and Paediatric Life Support with the UK Resuscitation Council. This became an eye opener for Vicki and gave her the passion to provide utmost high level care to prevent hospital admissions and making sure people remained as independent as possible and promoting their choice and individuality in their own homes. This became a driving force to the founding of Sisters Care Services.
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Our Expertise

At Sisters Care Services we are experts in providing complex care to those with disabilities and chronic illnesses. All our services are focused on home care for our client’s comfort.

Contact

Tel: 0121 257 4370
Email: sisterscareltd@gmail.com

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